Support — MAXEN Digital Hub
Get help and support for MAXEN Digital Hub products and services, including Not Alone, MAXEN Media Solutions, web games, AI News, and general website enquiries.
Not Alone — AI Emotional Support Platform
For issues related to the Not Alone platform, use the in-app support options or email k.dirbashi@maxen.uk with the subject line 'Not Alone Support'. Note that Not Alone is a technology tool and is not a substitute for professional mental health care.
MAXEN Media Solutions
For enquiries related to media production services, please visit maxen3d.com or email k.dirbashi@maxen.uk with the subject line 'MAXEN Media Solutions Enquiry'.
Web Games Support
For technical issues with our browser-based games, email k.dirbashi@maxen.uk with the subject line 'Web Games Support', including your browser and device details.
AI News and Editorial
To report a factual inaccuracy in our AI News section or to suggest a topic, email k.dirbashi@maxen.uk with the subject line 'AI News Content Issue'.
General Enquiries
For all other questions, email k.dirbashi@maxen.uk. We aim to respond within 3–5 business days. MAXEN Digital Hub, United Kingdom.